FREQUENTLY ASKED QUESTIONS

Everything you need to know about Campus Skateparks

Do you have 2 skateparks?

Yes, we have 2 skateparks. One in South Bristol (Bishopsworth) and the other in North Bristol (Winterbourne).

Can I bring my own equipment?

You certainly can, but we have skateboards and scooter rental equipment available, including helmets. When you book your session, simply choose which equipment you would like to reserve from ‘Add Ons’ and we will have it ready for you when you arrive. We ask that your own equipment is clean, dry and well maintained. We require scooters and BMXs to have bar ends.

Do you have somewhere where I can get something to eat?

Yes, both Skateparks have cafe’s. The Daily Grind at The Pool & The Park Cafe serve stone baked, hand shaped pizza’s. We also have great coffee and a selection of cakes from our award winning suppliers.

Do you have parking?

Yes, we have a large car park at both sites. Please remember to put your reg details in the system at the POOL, if you fail to do so you will be subject to a £60 fine.Vehicles and contents are left at owner’s risk.

We can also advise on places to lock and store bikes.

Do I have to stay with my child?

We would always recommend that a parent stay with a child, but we are happy for the child to be left unattended if they are older than 13 years of age.

Is their disabled access

Yes both parks are wheelchair accessable

Do I need to wear a helmet?

Helmets are compulsory for all attending junior sessions (under 12), toddler takeover, tuition and Holiday Skate Club. They are highly recommended for all users. Helmets can be hired at the skateparks for £2 per session.

Is there a shop nearby where I can buy replacement bits, pads, equipment or clothes?

Yes, we have a skate store at both skateparks and an online store at www.campusskatestore.com

Do I need to book before I visit?

We would highly recommend booking before you visit. We are currently operating at a reduced capacity due to COVID-19 which means our sessions are getting booked up very quickly. And if its your first time, you will need to complete our online waiver, which will save you time when you arrive.

Can I check availability/how busy a session is online?

Yes! If you click 'Book Session' then select which venue and session you want to attend you will get an option of available times (session dependant) Next to the session time is the number of available spaces for that session, the lower the number, the busier the session.

Are spectators allowed in the skatepark?

During our Junior Sessions, Junior Mash Up, Junior and Toddler Takeover Parents & Guardians are allowed in the skatepark to support their children but cannot take part in the activity. On all other session spectators are not allowed into the skatepark.

During Tuition sessions we have found through experience that our tuition runs more smoothly when there are no spectators. Therefore please be aware that we may ask parents and or carers along with other spectators to leave the skatepark during tuition

Can I book my 4 year old in for tuition?

We require all participants to be familiar with a learning environment and be comfortable with taking instruction from our skate coaches without their parent/carer present. Therefore we have set the minimum age for all group tuition sessions as 6 years old. 1-2-1 or 2-2-1 classes can be taken from age 5+.

Can I cancel my booking?

Skatepark sessions – We cannot offer refunds for cancellations of skatepark sessions,. Should your request be up to 7 days prior we will allow the booking to be rescheduled. Please email us at info@campusskateboarding.com with your request. Within 7 days of the booked session you will not be entitled to move your booking. 

Tuition & Skate Club – We do not offer refunds for cancellations of group tuition, 1:1 tuition or Skate Club days booked. Should your request be up to 7 days prior we will allow the booking to be rescheduled. Please email us at info@campusskateboarding.com with your request. Within 7 days of the booked session you will not be entitled to move your booking. 

If you believe you have extenuating circumstances leading to the cancellation of your session please email your request to info@campusskateboarding.com please title your email CANCELLATION REQUEST and be sure to include the time, date, name of the booking as well as the type of booking and the reason you are requesting a cancellation. Your request will be considered but we cannot guarantee a refund. Please allow up to 10 days to hear from us. 

Private hire – We cannot offer refunds for rescheduling of any private hire session within 14 days of the booked session. Should your request be up to 14 days prior we will allow the booking to be rescheduled. Please email us at info@campusskateboarding.com with your request. Within 14 days of the booked session you will not be entitled to move your booking. 

Should you wish to cancel your private hire and request a refund this must be done at least 4 weeks prior to your booking via email to info@campusskateboarding.com Any refund will be subject to £20 cancellation and admin fee.  

If you believe you have extenuating circumstances leading to the cancellation of your session please email your request to info@campusskateboarding.com please title your email CANCELLATION REQUEST and be sure to include the time, date, name of the booking as well as the type of booking and the reason you are requesting a cancellation. Your request will be considered but we cannot guarantee a refund. Please allow up to 10 days to hear from us.   

Read the full cancellation policy here.

Can I bring in my E-Scooter to the skateparks?

E-scooters or any motor driven/electric skateboards are NOT permitted in the skatepark

Do you sell Gift Vouchers?

Yes! You can purchase a Gift Card from our online Skate Store. They are redeemable on shop product online & in store, tuition & skatepark sessions. Please be aware that in order to exchange a gift card for tuition or skateparks sessions you will need to book over the phone.

Do you have lost property?

Yes we have lost property at both parks. We hold lost property for up to 2 weeks. If you have lost something please email info@campusskateboarding.com

Do you have a Loyalty Card?

Yes, we have Loyalty cards available at both parks. Please ask a member of staff. Get one stamp per session. Fill 10 squares and get the 11th session for free. The free session cannot be booked over the phone or online. Loyalty cards cannot be used for Tuition sessions.